Providing NHS services

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Providing NHS services

Shipping and Refund Policy

The clinicians at Ahmey's can treat almost everything and would be happy to consult

face to face or over a video consultation.

You decide!


All Inclusive Service

Next-Day Delivery

UK-Registered Pharmacy

Discreet Packaging


Returns

Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ahmeysclinic.com and send your item to: 150 A Oxford Road Cowley, Oxford, OX4 2EA, Oxford, Oxford OX4 2EA.

Shipping

Our products are shipped within 24 Hours using the following carriers: , FedEx, , . To return your product, you should mail your product to: 150 A Oxford Road Cowley, Oxford, OX4 2EA, Oxford, Oxford OX4 2EA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Faheem Ahmed

Have Questions?

Our clinicians would be more than happy to help.

Either give us a call on 01865 689 149 or book online.

It's really that simple!

Providing NHS services

How to Find Us

Visit us at:
158 Oxford Road
Cowley, Oxford, OX4 2LA
Contact us at:
info@ahmeysclinic.com
01865 689 149

Join over 1000's of patients who choose Ahmey's

Jackie Nakate
Jackie Nakate
2021-08-14
professional and lovely staff. The staff was super helpful and also called just to make sure I got my results without any mistakes.
Dimitris Kolokouris
Dimitris Kolokouris
2021-07-18
Went for a fit to fly PCR test. The staff were incredibly polite and helpful. They took special care to get my flight credentials correct and had my test result to me within less than a day. They guarantee to get your result the next day (even over weekends). Overall good service, I would recommend.
Margherita Davoli
Margherita Davoli
2021-06-22
I went today for a covid rapid- antigen test for travelling. Excellent service, they also gave me a pdf with the certificate for travelling, both paper and via email.
Maïlys Buquet
Maïlys Buquet
2021-06-10
Elena Razzano
Elena Razzano
2021-05-27
I went to the clinic for a Covid Swab test: the nurse has been very professional and careful, the service has been perfect, fast and the certificate compliant for the fit to fly. I highly recommend this service and I will definitely use it again.
Aloise Fiala-Murphy
Aloise Fiala-Murphy
2021-05-25
Very good service, just did a PCR test for travelling. Helpful, on time and easy.
Susanne Mecklenburg
Susanne Mecklenburg
2021-05-24
Super service, competent, friendly, quick turn around of the results - really helpful. I can recommend it!
Michael Chipeta
Michael Chipeta
2021-02-04
Had Covid-19 fit to fly test. Results came promptly, in record time. Impressed with the service.
Shengpan Zhang
Shengpan Zhang
2021-01-24
Excellent service, very friendly and reliable
Kan Li
Kan Li
2021-01-19
Excellent people to work with! Great service, prompt communication, flexible schedule, and very reasonable price. 100/100 recommend for all kinds of fit-for-travel testing.